Home insurance

Is it compulsory?

Luxembourg law does not require everyone to have home insurance. But in practice, almost everyone needs it:

• Tenant: most leases require insurance covering your liability to the landlord, for example in the event of fire or water damage.
• Owner with a loan: the bank will generally ask for the building to be insured.
• Co-owner: the building is often insured by the co-ownership, but your furniture, your fittings and your liability are not.

What the insurance can cover

• Fire and explosionDamage to the building and its contents, including smoke and the fire brigade's intervention.
• Water damageLeaks, burst pipes, seepage: the most common claim in a home.
• Storm and natural forcesHail, storm, weight of snow and, depending on the cover, flooding.
• Theft and vandalismYour belongings stolen in a burglary and the damage caused to get in.
• Broken glassWindows, glazed doors, ceramic glass hobs.
• Personal third-party liabilityDamage that you or your children cause to others in everyday life.

Estimating the value to insure

This is the most common mistake: underestimated contents. If your belongings are worth €60,000 and you declare €30,000, the payout can be reduced in proportion, even for a small claim. To avoid this, we go through it with you: furniture, appliances, electronics, clothes, jewellery, bikes. For valuables, keep receipts and photos.

For the building, the reference is the rebuilding cost, not the purchase price on the property market, which includes the land.

The day a claim happens

1. Limit the damage: turn off the water or electricity, protect whatever can be protected.
2. Keep evidence: photos, damaged items, receipts. Don't throw anything away until the insurer agrees.
3. Call us. We report the claim with you and follow the file with LALUX through to payment.

In the event of theft, report it to the Grand Ducal Police and keep a copy: it will be needed for the payout.

Frequently asked questions

I'm moving. What should I do?

Let us know before the moving date. We adapt the contract to your new home (surface area, address, value of contents) and give you the certificate that your new landlord will ask for.

Is my electric bike covered?

At home, it is generally part of the contents. Away from the home, theft is only covered with a specific option. Tell us its value: we will check whether it needs to be added.

I work from home. Is that a problem?

No, but let us know: your professional equipment and receiving clients may call for suitable cover.

Does my flatmate need their own insurance?

It depends on how the lease and the contract are worded. The simplest thing is to call us with the lease: we will check who is covered and for what.