Legal notice

Last updated: 12 November 2026

Website publisher

Agence Alunni & Luisi S.à r.l. – LALUX insurance agency
Private limited company (société à responsabilité limitée) under Luxembourg law
46A, rue du 9 Mai 1944, L-2112 Howald, Luxembourg
Phone: +352 691 844 453 (Alessandro Alunni) – +352 691 303 720 (Antonio Luisi)
Email: alunni-luisi@agence.lalux.lu

Trade and Companies Register (RCS) Luxembourg: B251884
LEI code: 894500Z2KQZMOND8XJ52
Licence: insurance agency licensed by the Commissariat aux Assurances, registration number 2022AC017
Managers and publication directors: Alessandro Alunni and Antonio Luisi

Insurance intermediary status

Agence Alunni & Luisi S.à r.l. is registered in the register of insurance intermediaries kept by the Commissariat aux Assurances as an insurance agency, under number 2022AC017. It is represented by its licensed insurance agents:

Alessandro Alunni, insurance agent, registration number 2014AG129;
Antonio Luisi, insurance agent, registration number 2019AG106.

The agency is licensed for the insurance companies La Luxembourgeoise S.A. and La Luxembourgeoise-Vie S.A. (LALUX), 9, rue Jean Fischbach, L-3372 Leudelange, and DKV Luxembourg S.A. It also offers the home savings products of its partner Wüstenrot Bausparkasse AG. The register can be consulted at www.caa.lu.

The agency's capital is held in equal shares by Alessandro Alunni (50%) and Antonio Luisi (50%). No insurance company holds any shareholding in the agency, and the agency holds no shareholding in any insurance company, other agency or other company.

Supervisory authority

Commissariat aux Assurances (CAA)
11, rue Robert Stumper, L-2557 Luxembourg
Tel.: +352 22 69 11-1
www.caa.lu

Complaints

For any complaint, please contact the agency first by email at alunni-luisi@agence.lalux.lu or by post at the address above. We handle your complaint with LALUX as quickly as possible.

If you are not satisfied with the reply, you may contact:

LALUX's complaints department: by email at reclamations@lalux.lu or by post to La Luxembourgeoise S.A., 9, rue Jean Fischbach, L-3372 Leudelange. LALUX provides a solution within 8 days or, if that is not possible, within 30 days of its acknowledgement of receipt;
the complaints department of the Commissariat aux Assurances (www.caa.lu);
the Insurance Ombudsman (Médiateur en assurances): ACA – Association des Compagnies d'Assurances et de Réassurance, 12, rue Erasme, L-1468 Luxembourg.

Hosting

Gandi SAS, 63-65 boulevard Masséna, 75013 Paris, France – www.gandi.net

Design and production

andmore – creative studio, Luxembourg – www.andmore.lu

Intellectual property

All content on this website (text, logos, photographs, graphic elements) is protected by copyright. The LALUX, DKV, Wüstenrot and Aprobat trademarks and logos, and those of the partners, belong to their respective owners. Any reproduction without prior authorisation is prohibited.

Liability and links

The information on this website is provided for guidance only and does not constitute a contractual offer. The applicable cover terms are those set out in the contractual documents (general and special conditions) provided before any contract is taken out. Links to external websites are provided for your information; we have no control over their content.

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