LALUX Assurances Alunni & Luisi

Privacy policy

Last updated: 12 November 2026

The Alunni & Luisi agency attaches great importance to the protection of your personal data. This policy explains what data we process, why, for how long and what your rights are, in accordance with Regulation (EU) 2016/679 (GDPR) and the Luxembourg law of 1st August 2018.

1. Data controller

Agence Alunni & Luisi S.à r.l., LALUX insurance agency, represented by its managers Alessandro Alunni and Antonio Luisi
46A, rue du 9 Mai 1944, L-2112 Howald, Luxembourg
Email: alunni-luisi@agence.lalux.lu – Phone: +352 691 844 453

For any question about your data, write to us at the address above, stating “Personal data” in the subject line.

2. Data we process

  • Contact form: first name and surname, telephone number (optional), email address, product concerned (optional) and the content of your message. The form prepares an email in your own email application: nothing is stored on this website, and we receive only the email that you choose to send.
  • Email or telephone exchanges: the information you give us in order to obtain advice or a quotation.
  • Technical data: for security reasons, the website host may record technical logs (IP address, date, page requested). These logs are kept by the host for a limited period, in line with its own security policy.

This website uses no audience measurement, advertising or tracking tools. Fonts are hosted on our own server: no data is passed to third parties when you visit.

3. Purposes and legal bases

  • Responding to your request and, where applicable, preparing an insurance quotation: pre-contractual measures taken at your request (Art. 6.1.b GDPR).
  • Keeping track of our exchanges and ensuring the security of the website: legitimate interest (Art. 6.1.f GDPR).
  • Complying with our legal and regulatory obligations as an insurance intermediary when you take out a contract: legal obligation (Art. 6.1.c GDPR).
  • Displaying the Google Maps map: your consent (Art. 6.1.a GDPR), which you may withdraw at any time.

When you take out a contract, your data is also processed by the insurance company concerned (LALUX Assurances or its partners) in accordance with its own data protection policy.

4. Recipients

Your data is intended for Alessandro Alunni and Antonio Luisi. It is neither sold nor rented. It may be passed on:

  • to LALUX Assurances and, depending on the product, to its partners (DKV Luxembourg, Wüstenrot), only if you request a quotation or a contract;
  • our technical service providers (website hosting, email) acting as processors and bound by confidentiality: Gandi SAS (website hosting, France) and LALUX (business email);
  • to the authorities, where required by law.

5. Transfers outside the European Union

No transfer takes place during a normal visit to the website. If you choose to display the Google Maps map, data (in particular your IP address) is sent to Google, possibly including to the United States. Google LLC is certified under the EU–US Data Privacy Framework.

6. Retention period

  • Enquiries that did not lead to a contract: no more than 12 months after our last exchange.
  • If a contract is concluded: for the duration of the relationship, then for the limitation and retention periods imposed by law.
  • Your choice regarding Google Maps: kept in your browser until you change it.

7. Your rights

You have the rights of access, rectification, erasure, restriction of processing, objection and data portability, and the right to withdraw your consent at any time. To exercise them, contact us at alunni-luisi@agence.lalux.lu. We reply within one month.

You may also lodge a complaint with the National Commission for Data Protection (CNPD) (Commission nationale pour la protection des données), 15, boulevard du Jazz, L-4370 Belvaux – cnpd.public.lu.

8. Security

The website is served exclusively over HTTPS. We limit access to your data to those people who need it and take appropriate technical and organisational measures to protect it.

9. Cookies and local storage

This website sets no cookies when you visit. It uses only your browser’s local storage to remember your choice regarding Google Maps (key consent-maps), which is strictly necessary to respect that choice.

The map on the Contact page is loaded only if you click “Show the map”. Google then sets its own cookies, governed by Google’s privacy policy. You can change your choice at any time via the “Manage cookies” link at the bottom of every page.

10. Changes

We may update this policy. The date of the last update appears at the top of this page.